Frequently Asked Questions
Everything you need to know about your Kaldi's Coffee experience.
How soon will my coffee be shipped after I place an order?
We roast our beans in small batches to ensure maximum freshness. Orders are typically processed and shipped within 1-2 business days.
Do you offer a coffee subscription service?
Yes, we offer customizable subscriptions where you can choose your favorite blends and delivery frequency, saving 10% on every order.
What is your return policy for coffee beans?
As coffee is a perishable food item, we cannot accept returns on roasted beans. However, if you are unsatisfied with your order, please contact us within 14 days and we will make it right.
How should I store my coffee to keep it fresh?
We recommend storing your beans in a cool, dark place in an airtight container. Avoid the refrigerator or freezer, as moisture can compromise the flavor profiles.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. Shipping rates and delivery times vary based on your location and selected shipping method.
Are your coffee beans ethically sourced?
Absolutely. We pride ourselves on direct-trade relationships with farmers to ensure fair wages, sustainable farming practices, and the highest quality harvests.